Когда открывать спор на Алиэкспресс, если посылка не пришла?
Здравствуйте, Мой заказ не пришел а защита заканчивается, открыл спор, предоставил доказательство в виде скриншотов о том что Моя посылка не отслеживается.
Ответ от АЛИ, посылка в пути и быть терпеливым.

Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order 88081923344749.

According to the shipping information, the package has been shipped out by the seller and it is in transit currently. Since your package is still in protection time, please be patience waiting for the package. Any new update of your package, we will keep you updated timely or you can simply track it by go to "My orders"-"All Orders" and click "Track order".

Complaints from buyer Judgement from AE Invalid Reason
Purchase Protection is running out, but package is still in transit Invalid After checking the tracking information, this order is still within purchase protection time, please be patience waiting for the international package.

Package Information
AliExpress Shipping RB417619712SG In Transit
Solutions:
Option 1: Please continue to wait for 5 days

Response time: 5 days

According to the shipping information, the package has been shipped out by the seller and it is in transit. Please wait in patience and confirm with us whether you have received the goods when purchase protection ends.

Note: You can resolve the issue by clicking 'Add a New Proposal', 'Accept' (to accept the seller or AliExpress' proposal), 'Upload Evidence' or 'Edit' (to modify comments on the proposal). If we don't receive any feedback about the product problems after the goods are delivered, we will release the payment to your seller based on the delivery information.

Your understanding and cooperation will be appreciated.
Best regards,
AliExpress Case Management Team
Скажите пожалуйста что Мне делать?
За ранее спасибо.
2018-01-26 14:15:05 | Юзер_2223 | 2 Ответов | Ответить на вопрос

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